Flower delivery Phuket - what information is needed for the order and why the address search is not working

Why a Phuket Address is a Trap, and How to Get Your Bouquet on Time

SHORT VERSION (For those in a hurry):

• Addresses don't work: In 99% of cases, Google Maps will lead the courier to the wrong place. Official addresses in Phuket do not match reality.

• We need a NAME: Simply provide the name of the restaurant, hotel, nail salon, or club. We will find you instantly by the name.

• The ideal option - GEO-PIN: Send us a "pin" via WhatsApp. This is the guarantee that your bouquet arrives fresh and on time.

And now for the details: why is it so complicated?

If you have ever tried to find a building in Phuket using an official address, you know: it’s the best way to get lost. The island has its own "Thai magic" of numbering that baffles even Google and Apple Maps.

Today, we’ll explain why at The Flowers, we ask for a precise location or the name of the establishment instead of a text address.

Why your address "doesn't work"?

You send us the official data: 12/45 Moo 4, Rawai... It sounds solid, but here is what happens in reality:

1. In 99% of cases, maps show a point in the middle of the jungle, in a dead-end alley, or just in the center of a main road in a completely different district. Sometimes, it’s even a location in the middle of the sea.

2. House numbering in Thailand is often tied to the date of construction or the land plot number, rather than any logical street sequence. House No. 10 could be a kilometer away from House No. 11.

3. The result: Only 1 out of 1000 addresses in Phuket actually matches the real location.

The name of the establishment is our main guide

Phuket is an island of vibrant locations. We deliver flowers not only to homes but to wherever life is happening. If you are ordering delivery to a public place, such as a hotel, any cafe or restaurant, a condominium, or villa complexes, we don’t need the address - we need the NAME.

We easily find recipients by the organization's name:

• Restaurants, bars, and cafes;

• Beach Clubs and nightclubs;

• Beauty salons and Nail Salons;

• Hotels, condominiums, villa complexes, and fitness centers.

Our couriers know the island like the back of their hand. We do not work with third-party delivery services that don't know how to transport bouquets properly or don't understand the nuances of each specific order (sometimes it’s a surprise, sometimes a child is sleeping in the room and we need to deliver as quietly as possible, etc.).

Every customer is different, with different stories, occasions, and wishes. We will honor them all 100%. We don’t trust our bouquets to anyone outside our team, because proper transportation is the guarantee that the bouquet arrives in the exact same condition it was in when we handed it over for delivery.

By the name of the organization, we will find the entrance much faster than by any digits in an address. This is especially important for surprises: we will arrive exactly where the person is working or relaxing without drawing unnecessary attention.

The Golden Rule of Ideal Delivery

At The Flowers, we treat every petal with care. We transport bouquets only in aqua-packs (with water), and our goal is to minimize the time the flowers spend in transit.

How to guarantee your bouquet arrives on time:

1. Send a "Pin" (geo-location): Drop a location via WhatsApp or Google Maps. This is the most reliable way.

2. State the name of the place: Just write "such-and-such restaurant" or "such-and-such hotel." For us, this is the best navigator.

We value your time and the freshness of our flowers. Let’s work together to ensure every bouquet finds its recipient without taking extra laps around the island!

Why delivery "by address" in Phuket is a myth

Many services claim they can find any address at the snap of a finger. This is not true. Navigation problems in Thailand affect everyone, but the difference lies in the approach. Most companies only care about "closing the deal" and taking payment, leaving the problems to be dealt with after the fact.

What this leads to in other companies:

• Endless delays: The courier drives to the other end of the district.

• Language barrier: You get a call from a driver who doesn’t speak English, and you try to explain where you are using your fingers.

• Ruined surprise: Instead of a grand entrance, the courier bothers you or the recipient with a dozen clarifying calls.

Professionalism is in the details.

If our manager asks many clarifying questions when you place your order, it’s not a whim—it’s a guarantee that your bouquet won't be driving around Phuket in a car for an extra hour. We don’t "figure it out later"; we plan the perfect route in advance. We deliver bouquets at a specific time (excluding holidays like February 14th and March 8th, when we deliver within a chosen time interval).

Trust those who know the reality of the island:

If you don't know the exact coordinates, just ask our managers. We will discreetly and quickly clarify the location with the recipient ourselves, without spoiling the surprise.